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Bài đọc · ~140 từ
AMany offices now use a chat app like Slack or Teams for quick questions instead of email. This is fast, but it can also create new problems if people do not agree on a few simple habits.
BSending one long message with all the information is usually better than sending five short messages one after another. Five small pings can feel like a phone ringing again and again for the other person.
CMarking a message as "urgent" only when it truly is helps keep the word meaningful. If every small question is marked urgent, co-workers slowly stop trusting the word and respond more slowly over time.
DNot expecting an instant reply, especially outside working hours, is another simple habit. A message sent at 9 p.m. should not need an answer before the next morning, unless it is a real emergency.